Does paying a commission get me a better position?
No. We decide which products appear on which pages and in what order, and a commission does not change that. A listing is also not an endorsement — we do not test what you sell and we do not tell a lab what to buy.
Can I list without any commercial arrangement?
Yes. Choose Direct on the form. Your listing is a plain link to your product page, no code, nothing payable to us. It is the same listing everyone else gets.
Who writes the product descriptions?
You send us the product information and you are responsible for it being accurate. We may edit for length, house style and consistency with the rest of the catalog, but we will not change the substance of a claim. If we think a claim cannot be supported we will leave it out and tell you why rather than reword it.
What happens if a price changes?
A price we show may have been recorded when we last checked, and the page we link to is the authority. Tell us when something material changes — a discontinued product, a reformulation, a broken link, or a price that has moved far enough that our figure misleads.
How do I stop being listed?
Write to us and we will switch it off, normally the same working day. Either side can end the arrangement at any time, with no notice period and no fee.
Do you sell my contact details?
No. What you send on the form is stored so we can review the application and reply to it, and emailed to our own team so a person sees it. It goes nowhere else, and applying does not subscribe you to anything.